NOTE: Items that we ship ourselves can, currently, only be sent to a destination in the United States and Canada. DUE TO SOME UPS DELIVERY PROBLEMS WE MAY SHIP PARCEL POST TO CANADA!!!

NOTE: When ordering we will need your city and postal code to calculate shipping cost to add to your order. Cost of shipping is calculated using distance, size of package and weight of order. (some weapons can be heavy and/or large) If ordering from Canada please include a phone number for UPS shipping requirements!  Please use your REAL physical address and NOT a PO Box when inquiring about shipping. We can not ship to a PO Box>

NOTE: All postage fees, both to you and back to us are the responsibility of the purchaser for returns. There is no postage charges for exchanges due to defects. All returns must be preauthorized. Please do not mail the merchandise back without first contacting us.

NorthStar Zone is not responsible for any misrepresentation of products by the manufacturer.
**Exchanging Merchandise
We will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges are:
1) Merchandise was ordered more than 21 days ago.
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.

**Order Cancellations

We, at NorthStar Collectibles, want your shopping experience to be a safe and enjoyable one. We appreciate your visiting and patronage. We stand behind everything we sell and offer a full guarantee for products that we sell directly to you. All damaged goods must be reported within 2 days and returned to us within 10 days for replacement. Damaged goods will be replaced for the item price- less shipping! To speed up a damage claim please check with courier FIRST about their policy. Our product does not leave our warehouse without first being checked out! Everything is packaged in original packages for display and/or protection!

We are NOT responsible for items that are damaged due to mishandling or normal use and wear. We need to be notified within 2 days for item broke due to shipping and within 5 days if dissatisfied with purchase decision!

Email us with any questions or orders. Our shipping charges are actual shipping charges that are not over inflated like on ebay or elsewhere! All orders filled to Wisconsin residents are subject to a 5.5% sales tax.

NOTE: All blade items WILL NOT be sold to anyone under the age of 18! Purchasing said items will automatically imply that you are over 18 and we will not be responsible for any incidents.

All of our items are shipped UPS Ground or USPS unless otherwise noted. All of our weapons, toys, figurines, t shirts and miscellaneous items are subject to change or availability due to our supplier. There may be some delay upon order of certain items. Canadian Residents need to supply a phone number with orders for UPS shipping regulations and are responsible for customs fees.

NOTE: Some items we ship from another location!

We have been in business for over 35 years. If you are looking for an item that we don't have, just ask! There is a good chance we can find it or will add it to our website.

Our lowest prices claims are NOT subject to dispute if compared to the following:

1: A wholesale club with membership fees.
2: Has the products for sale in auction format.
3: If the products is being given away or is in conjunction with a promotion.
4: If the company has a minimum order.
5: A wholesale to everyone site.

NOTE: All postage fees, both to you and back to us are the responsibility of the purchaser for returns. There is no postage charges for exchanges due to defects.
Please do not mail the merchandise back without first contacting us.

NorthStar Zone is not responsible for any misrepresentation of products by the manufacturer.